Building Trust with the Public
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A regular caller who has been waiting for a mental health assessment for months, has reported a trespasser in her garden for the 3rd time this evening. There was no sign of anyone the previous two times. How do you deal with this call?
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You speak to a concerned member of the public on the phone. It does not sound as if a crime has been committed. When should you respond in person anyway?
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Should the police look like the society that they serve?
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Why are Stop and Search Powers so controversial?
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You have tried multiple times to contact a member of the public to update them about an ongoing investigation but cannot get through on the telephone. What further steps are appropriate in a busy office?
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An ongoing investigation requires you to withhold information from the public in order for new evidence to emerge. How do you do this without undermining public trust?
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